All appointments scheduled on holidays and other special days will incur an additional $10 fee per visit for dates surrounding a Major Holiday or Special Day. These include:
New Year’s Eve and Day
Super Bowl Sunday
Fourth of July
Thanksgiving Eve and Day
Christmas Eve and Day
Initial Meet, Greet, and Consultation
Our initial-hour consultation is free.
After Hours Fees
Normal hours are Monday to Friday, from 8:00 AM to 8:00 PM. Early Morning & Late Night Visit rates apply after 8:00 PM until 8:00 AM.
All appointments scheduled on weekend days will incur an additional $5 fee per visit.
Rush Booking Fee
Rush fee may be charged for appointments scheduled with less than 24 hours’ notice.
We require a minimum 24-hour* advance notice if you need to cancel any assignment, or a 50% cancellation fee may apply. Holiday and Special Day cancellations require 7 days’ notice or you will be charged 50% of the entire scheduled service.
Behavior and Special Handling Fee
Fees will be determined based on any specific requirements needed when caring for your pet (e.g. aggression, fear, post-surgery care, separation anxiety, and specific staff experience level needed).